Refund and cancellation
1. Refund Policy
a. Software and Services: Fortified Infotech provides detailed information about our software and services. We encourage users to review this information before making a purchase. Refunds for software or services may be considered on a case-by-case basis.
b. Eligibility: To be eligible for a refund, users must contact Fortified Infotech within 15 days of the purchase date. Refunds may be granted if the software or service does not meet the specifications outlined.
c. Refund Process: Refund requests should be submitted to firstname.lastname@example.org. Please include your name, contact details, purchase information, and a detailed explanation of why you are requesting a refund. Refund processing times may vary.
2. Cancellation Policy
a. Services: If you wish to cancel a service subscription with Fortified Infotech, you must notify us at least 15 days before the next billing cycle. Failure to provide sufficient notice may result in charges for the next billing cycle.
b. Cancellation Process: To cancel a service subscription, please contact email@example.com. Include your name, contact details, and relevant subscription information. You will receive a confirmation email once the cancellation is processed.
c. Prorated Refunds: In certain cases, if you cancel a subscription before the end of the billing cycle, Fortified Infotech may provide a prorated refund for the unused portion of the subscription.
a. Customized Services: Refunds and cancellations for customized services are subject to negotiation and may be determined based on the progress of the project.
b. Digital Products: Refunds for digital products may be limited due to their nature. Please review product details before purchasing.
4. Contact Information
For refund and cancellation inquiries, please contact Fortified Infotech at:
- Email: firstname.lastname@example.org
5. Changes to Policy
Fortified Infotech reserves the right to update or modify the Refund and Cancellation Policy. Changes will be reflected on our website. Users are encouraged to review this policy periodically.
By making a purchase or using Fortified Infotech’s services, you acknowledge that you have read, understood, and agree to the terms of this Refund and Cancellation Policy.